Warranty
- I understand that I must never climb a Heartland Climber without proper safety harness
- I understand I must not climb a Heartland climber without first scanning the QR code, registering my stand and watching the how to video
- Heartland Limited 5-year Warranty
What is covered:
Subject to the terms, conditions and limitations outlined below, Heartland aluminum climbing stands are warranted to the original purchaser for period of five years from the date of purchase against defects in materials or workmanship that adversely affect the treestand operation.
Who is covered:
This Limited Warranty applies only to the original purchaser. It is not assignable or transferable to anyone else. In order to be eligible for warranty, you must register your stand by scanning the QR code located on the stand within 30 days of receipt of the stand.
How Long Coverage Lasts:
This Limited Warranty lasts for five years from the date of original purchase. You must register your stand using the QR code on the stand within 30 days of receipt of the stand. If the manufacturing date code is removed from the treestand, the warranty is void.
What Is Not Covered:
This warranty shall not apply to any product which has not been used in accordance with instruction, damaged through use of abuse, or subjected to misuse; misapplication; neglect (including but not limited to improper maintenance); accident; improper installation; modification (including but not limited to use of unauthorized parts or attachments); adjustment or repair. The warranty does not cover any damage or issue caused by but not limited to one or more of the following: incorrect installations, abuse, alterations or modifications not performed by Heartland, poor handling, misuse, accidents, improper packaging, abnormal use, lightning or weather related conditions. Warranty does not apply to any product or part thereof where the original serial number has been altered, modified, defaced or removed. Warranty does not cover damage or loss as a result of transportation of the products.